Need Help?
We’re here to help make things right, thoughtfully and fairly. Reach us at: customercare.blandwear@gmail.com
For quick support, message us on WhatsApp @ +971-50-343-7448
FREQUENTLY ASKED QUESTIONS
How long does delivery take?
We deliver across the UAE within 2-3 business days.
What are the conditions for returns and exchanges?
Items must be in original, unused, unwashed condition with all tags and packaging. Proof of purchase is required (order confirmation email or packing slip). Returns must be shipped within 3 days of approval. If arranging your own return shipping, proof of dispatch is required. We cannot accept returns or exchanges for: Worn, used, or damaged items (unless defective on arrival) Items missing packaging or tags Personalized or custom orders (if applicable) Important Notes: Unauthorized returns will not be accepted. Refunds exclude shipping costs and payment gateway fees. For questions, please contact us before sending a return.
How do I choose the right size?
Each product page includes a detailed size guide. If you’re unsure, our team will be happy to help just reach out!
Which payment methods do you accept?
We accept credit/debit cards, Apple Pay, and other major payment gateways popular in the UAE.
Can I exchange my purchase for another size or color?
Yes,we offer one complimentary exchange per order for size or color adjustments. We’ll arrange for our delivery partner to collect your original item and deliver your replacement in a single, coordinated visit. This keeps things simple, and delivery costs are on us.
How do I track my order?
Once shipped, you’ll get an order confirmation email with an order number.You can send us the order number via WhatsApp to know your order status.
Is my personal information safe?
We use SSL encryption and follow all UAE data privacy regulations to safeguard your details.